Contact us
Have a question about SpiderDog, need help with an audit, or want to share how our platform improved your search visibility? Send us a message and we will get back to you as soon as possible.
Sales & Enterprise
Looking for a custom plan, SLA, or enterprise deployment? Email us at sales@spiderdog.dev and we will schedule a demo tailored to your workflow.
Technical Support
Need help interpreting an audit, connecting an integration, or troubleshooting a crawl? Our support team typically responds within one business day at support@spiderdog.dev.
Partnerships
We collaborate with agencies, consultancies, and technology partners who want to deliver world-class technical SEO audits to their clients. Reach out to explore co-marketing and integration opportunities.
Office Hours
Our team is based in Europe and works Monday through Friday, 9:00 to 18:00 EEST. While we monitor urgent issues outside these hours, complex questions are best answered during the week.
Frequently asked questions
Below are the most common questions we receive about sales, support, and partnerships. If you do not find the answer you need, send us a message and we will get back to you as soon as possible.
How quickly do you respond?
Sales and partnership questions are answered within one business day. Support requests for paying customers are prioritized and usually handled within a few hours during European business hours. For complex technical questions we may ask for a temporary read-only login or a sample report so we can give you the most accurate guidance.
Can I book a live demo?
Yes. Enterprise and agency teams can request a guided walkthrough where we run a live audit on your site and answer questions about integrations, reporting, and team workflows.
Is my data kept private?
We only use the information you send to reply to your message. It is never sold, shared with third parties for marketing, or used to train any model.
Do you offer custom plans?
Absolutely. If your team audits dozens of sites per month or needs SLA-backed support, reach out and we will build a plan that fits your volume and reporting needs.
Can I call SpiderDog?
We handle most questions over email so we can share links, screenshots, and audit details. Enterprise customers can request a scheduled call as part of their onboarding or quarterly business review.